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The screen has frozen and won’t respond.
If the battery may be low, charge it with a 5V 2A charger for at least 30 minutes, then try powering on.
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Why can’t I upgrade to the latest version after clicking check for updates?
New devices can be updated 15 minutes after initial network connection. If updating fails, switch networks and retry.
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What if I forget the lock screen password?
After several failed attempts, a “Forgot Password” button appears. Follow the prompts to reset the password via identity verification.
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What file formats support annotations on the AINOTE?
Supports annotation for PDF, TXT, MOBI, EPUB, DOC(X), PPT(X), and XLS(X) formats.
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Will folders created on the AINOTE appear when connected to a computer?
Folders created in the AINOTE bookshelf and document sections are virtual and do not appear in the same way when connected to a computer.
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If I delete a file from the computer while connected via USB, will it still appear on the AINOTE?
No, if files are deleted on a computer, they will not remain on the device.
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What is the effective recording distance for audio pickup? Why is some recognition inaccurate?
3-5 seconds of recording allows for effective high-quality audio capture. Recognition accuracy can reach over 98% in a quiet environment, with inaccuracies generally due to surrounding noise.
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What is the difference between "Write" and "Record"?
The "Write" feature mainly serves free-form note-taking, while "Record" is tailored for meeting notes, providing real-time Voice-to-text and key point tagging.
