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Your Virtual Receptionist

GuideX

An enterprise-grade platform for deploying intelligent digital humans. GuideX combines multi-modal AI and advanced agent capabilities to deliver precise, multilingual services and intelligent Q&A across any customer interface.

Our Core Technologies

GuideX is built on cutting-edge AI technologies for enterprise-grade performance

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    Multi-modal interaction

    Seamlessly integrates voice, touch, gesture, and visual inputs for natural human-machine communication across multiple channels.

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    Noise-Resistant ASR

    Advanced automatic speech recognition technology that maintains high accuracy even in noisy environments with multiple speakers.

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    Integrated LLM

    Powered by large language models, delivering intelligent understanding, reasoning, and generation capabilities.

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    AI Agent Technology

    Autonomous AI agents that can plan, execute tasks, and collaborate to handle complex workflows and multi-step operations.

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    Text-to-Speech

    Natural and expressive voice synthesis with multiple voice styles, emotions, and support for 25+ languages.

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    Lifelike Digital Humans

    Real-time movement, expressive gestures, and smart interaction for engaging and lifelike experiences.

Solution Features

Deploy a fully capable, enterprise-ready virtual receptionist

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    Multi-modality

    Experience intuitive engagement with multi-modal inputs—voice, touch, gesture, and vision— working in harmony.

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    Multi-screen Intelligent Presentation

    Compatible with different types of large screens with synchronized content and cross-screen navigation.

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    Multi-lingual Capabilities

    Supports 25+ languages including English, Chinese, Arabic, Spanish, and more for global reach.

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    Multiple Avatars

    Choose from a diverse library or tailor a virtual human for exact specifications.

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    Seamless Integration

    Easy integration with existing enterprise systems via API interface, MCP tools, etc.

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    Knowledge Base and Q&A

    Supports knowledge base, free-form conversation, and standard Q&A for comprehensive interactions.

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    Robotic Processing Automation

    20+ simulated operations combined with RPA for intuitive presentations and automated workflows.

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    Al Agents Workflows

    Execute multi-step processes seamlessly through collaborative Al agents that work autonomously.

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    SDK

    Flexible SDK, APl, URL and desktop clients for seamless connectivity and custom development.

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    User-friendly Platform

    Al-powered content generation completes configuration in just few minutes with intuitive interface.

Application Scenarios

Transforming customer experiences across diverse industries

  • Transport Hubs
  • Exhibition Hall
  • Government Services
  • Cultural & Tourism
  • Retail & Shopping Mall
  • Hotel Services
  • Command Center
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    Transport Hubs

    Intelligent navigation and inquiry services at airports, train stations, and transit centers. Provide real-time flight/train information, way-finding, and multilingual assistance to travelers.

    • Real-time schedule information

    • Multilingual wayfinding assistance

    • Self-service check-in guidance

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    Exhibition Hall

    Digital human demonstration and presentation on large screens such as Holograpic Projection at exhibition halls or trade shows, including proactive greeting, cross-screen navigation, and interactive Q&A.

    • Proactive greeting & presentation

    • Cross-screen synchronized navigation

    • Interactive product demonstrations

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    Government Services

    Streamline citizen services with intelligent Q&A, document guidance, andappointment scheduling for government service centers and public administration offices.

    • Policy & procedure guidance

    • Document submission assistance

    • Appointment scheduling

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    Cultural & Tourism

    Enhance visitor experiences at museums, cultural sites, and tourist attractions withmultilingual virtual guides providing rich historical and cultural information.

    • Multilingual tour guidance

    • Cultural & historical narration

    • Interactive exhibits explanation

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    Retail & Shopping Mall

    Intelligent shopping assistance with product recommendations, store navigation,promotions information, and customer service support in retail environments.

    • Product recommendations

    • Store & brand navigation

    • Promotions & loyalty programs

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    Hotel Services

    Elevate guest experiences with virtual concierge services including check-in assistance, room service ordering, local recommendations, and facility information.

    • Self-service check-in/out

    • Room service & amenities

    • Local recommendations

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    Command Center

    Large screen intelligent interaction for command centers with real-time data queries, visual analytics, multi-screen linkage, and emergency response integration.

    • Real-time data visualization

    • Multi-screen synchronized display

    • Emergency command integration

Industry Empowerment

Empowering diverse industries and driving intelligent transformation

  • Experience Upgrade
  • Deep Empowerment
  • Easy Configuration
  • Experience Upgrade
    Smart Interaction
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    • Multi-modal Interaction

      Voice, touch, and gesture seamlessly coordinate with swift, fluid responses by digital human.

    • Intelligent Service Delivery

      Delivers consistent service quality across all touchpoints while automating high-volume routineinteractions.

    • Virtual Human Performance

      Autonomous movement and dynamic gestures, intelligently adapting to presentation andinteraction scenarios.

  • Deep Empowerment
    Business Integration
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    • Multi-Agent Collaboration

      Enhance task efficiency and accuracy through coordinated Al teamwork.

    • Enterprise Resource Integration

      Compatible with Word, PDF, plugins and services, one-click integration via APl/MCP tools.

    • Ready-to-Use Industry Solutions

      Covering healthcare, retail, exhibitions and more, delivered as integrated hardware-softwaresolutions as a cost-effective solution.

  • Easy Configuration
    Efficient Setup
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    • Standardized Quick Launch

      PDF one-click generates demo content, Agent orchestration, instant application publishing.

    • Al Content Generation

      Al image-to-text automatically creates presentation scripts, efficient and effortless.

    • Flexible Integration

      Supports SDK, APl, URL and desktop clients for seamless connectivity.

Service Customization Support

Tailored solutions to meet your unique business requirements

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    Personalized Avatar Development

    2D/3D Digital Human Avatar, Animated Cartoon IP

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    Voice Customization

    1-Minute Quick Clone/Multi-hour recordings

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    Customize Layers of Intelligence

    Interactive workflow, business system integration, knowledge base management, Ul design,additional functions & solution development

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    Other Customization

    Deep customization tailored to specific business requirements such as LLM model training

GuideX Deployment Methods

Flexible deployment options to match your infrastructure requirements

  • Public Cloud Deployment
    • SaaS model with low cost and rapid deployment

    • Cloud computing power is provided by iFLYTEK

    • License for one year annual
      subscription

  • Dedicated Cloud Deployment
      • Support on Client-specified cloud environments: Alibaba Cloud / Huawei Cloud / AWS, etc.

      • License for one year annual contract

  • Hybrid Service Deployment
      • Core data is privatized while other services use the public cloud

      • Ensures isolation between local and public cloud database calls

  • On-premise Deployment
      • Designed for high data security needs

      • Supports local server deployment and intranet environment fine-tuning

Live Exhibition Showcase

Flexible deployment options to match your infrastructure requirements

  • 2025 · Gitex Dubai

    GuideX showcased at Gitex, one of the largest tech exhibitions in the Middle East, demonstratingAl-powered virtual exhibition guides with Arabic language support.

    location:Dubai, UAE
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  • 2025 · MWC Barcelona

    Featured at Mobile World Congress, showcasing next-generation virtual human technology and multilingual interaction capabilities for global audiences.

    location:Barcelona, Spain
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  • Product Introduction Video

    Discover how GuideX transforms exhibition experiences with AI-powered virtual human technology

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Product News

Stay updated with the latest developments and partnerships

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Ready to Transform Your Business Interactions?

Get started with GuideX and experience the future of AI-powered interaction today.