iFLYTEK Dual-Screen Translator 2.0 Elevates Aviation Services, Building an Aerial Bridge through Multilingual Communication

"The terminal is so noisy, yet it picks up every word and translates accurately — communicating with passengers is now much more efficient!" "Even without inflight Wi-Fi, it understands me perfectly. It really makes the service feel considerate." This feedback from airline staff and passengers highlights the impact of iFLYTEK Dual-Screen Translator 2.0, which has now been fully integrated into aviation service operations. The device is driving intelligent upgrades across both ground and inflight processes, enabling more professional, efficient, and personalized service — all of which significantly enhance the travel experience for international passengers.

In recent years, the civil aviation industry has advanced service-capability initiatives through a strategy of "precise training + technology empowerment," enhancing frontline staff's language proficiency and service expertise. This approach helps break down language barriers and strengthens multilingual service delivery.

This year, the introduction of iFLYTEK Dual-Screen Translator 2.0 across frontline aviation operations has further boosted overall staff efficiency. The device now supports a wide range of services, including cabin assistance, check-in, lounge reception, transfer guidance, and passenger inquiries, covering the full spectrum of ground and in‑flight scenarios—injecting AI-powered capability into international aviation services.

The Dual-Screen Translator 2.0 supports translation for languages used in over 200 countries and regions, with automatic recognition of 35 languages. Equipped with robust noise‑reduction technology and an offline large model, it performs reliably in complex ground and cabin environments, providing solid support for seamless multilingual communication.

Designed for high-noise, multilingual, and fast-paced aviation environments, it provides a reliable technical solution. Through staff training and dedicated SIM data cards, the device enables ground personnel to efficiently handle foreign passenger inquiries, check-in guidance, and urgent situations. In the air, its offline model ensures smooth communication with passengers, safeguarding cabin service quality and interaction efficiency.

Moving forward, iFLYTEK will deepen collaboration with civil aviation partners, focusing on industry-specific language adaptation and customizable service scenario upgrades. We are committed to advancing the application of AI technology in the internationalization and high-quality development of civil aviation services, and to jointly building a smarter aviation service ecosystem. Through the deep integration of technology and service, we strive to make every cross‑language interaction a friendly bridge connecting the world, and to transform smart aviation into a new link that fosters global cultural exchange and economic cooperation.